Microsoft Designer Mouse connects but doesn't work - Windows 10 on - Microsoft Community

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i installed windows 10 on macbookpro on bootcamp month ago. worked fine except microsoft designer mouse, i've been using daily on macbookpro on mac os year now, , still works on mac os on same laptop.

the mouse gets connected after pairing first time , works normally, moments later, looses control on pointer. happens moment touch touch pad /or/ after 15-20 seconds, whichever happens first! , that's it. restarting mouse or pc won't restore connection of already-paired device. if remove paired device, pair again, exact same thing happen.

i've read similar complains on microsoft community , many other blogs. similar cases has no solution!. yet, still tried solutions recommended in replies prove - mentioned - did not solve problem.

just don't ask me; mouse , batteries ok (as said, use mouse daily on mac os). windows devices fine. windows updated. reinstalling devices didn't help. reinstalling windows 10 didn't help. changing values in windows registry didn't help. disabling other wireless devices didn't help. disabling touch pad didn't help.

on behalf of hundreds waiting answer, appreciate if microsoft work little harder find solution one. i'm sure proper software driver nicely.

thanks,

shihab.



Windows / Windows 10 / Devices & drivers / PC



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