Windows Hello cannot turn on my camera. - Microsoft Community

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when wanted set windows hwllo on labtop, showed this:

but camera works well. how fix it?

hi,

for provide possible resolution , accurate information why you're having issues regarding windows hello, answer following questions:

  • what make , model of device?
  • were there changes made on computer prior concern?
  • have tried updating driver of camera manufacturer's website isolate compatibility issues?
  • to make sure have not missed on anything, troubleshooting steps have tried far?

looking forward requested information assist you.



Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC



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