Getting Icons instead of Thumbnail Pictures for my Photos in Windows - Microsoft Community


i've got many photos saved in folders on 2 computers both using windows 10. used open folder , photos in opened thumbnails. either open icons or open thumbnails change icons after second or two. have open files individually close folder reopen it. have 2 or 3 times before photos stay open thumbnails. i've googled , many others reporting same problem , saying started after recent window update. suggested checking settings in options i've done , they're correct. frustrating. can please , there windows update in pipeline resolve issue?

moved from: windows / windows 10 / windows update, recovery, & backup

hi keith,

the challenge you're experiencing possibly due corrupted system files on computer. assist concern, know following:

  • did make changes on computer before issue started?
  • have tried troubleshooting steps far?
  • which windows 10 build , version running? know build , version of windows 10 computer, follow these steps:

  1. press windows key + r open run dialog box
  2. type winver , press enter key.

as initial troubleshooting, recommend use system file checker tool. scan , repair corrupted system files found on computer. so, click on link.

keep posted , we'll willing assist further.



Windows / Windows 10 / Performance & system failures



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