Cannot Open Windows Explorer or Command Prompt as Administrator due to - Microsoft Community

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i unable open file explorer or command prompt administrator because each time try, "windows installer" window pops stating "install in progress", , windows explorer freezes , has restart.

i try running sfc /scannow in command prompt, because unable open administrator due issue, have been unable so. tried running repair tool windows installer / updater, did not resolve issue. tried restoring machine earlier time, , issue persisting.

i created cmd short cut on desktop possible work around elevated permissions, upon clicking it, still run "windows installer" issue.

i have opened task manager "end task" installer, upon doing so, when going open file or command prompt, issue happens again.

thanks!

***post moved moderator appropriate forum category.***

run in safe mode: https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

then perform clean boot on device: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows



Windows / Windows 10 / Performance & system failures / PC



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