Photo, Groove Music not working after update - Microsoft Community


my photo app, groove music stop working after these updates. photo app closed after open. said ' remote procedure call failed' . 

had reset windows few times. run ok until updates installed. tried few times. , believe wrong updates. 

this not happen photo , groove, apps store. 

help me solve problem. thank you.

 

moved from:   windows / windows 10 / store / pc

hi,

"the remote procedure call failed" error appears when remote procedure call (rpc) service has been disabled. we'd learn more concern provide proper resolution. have few questions you:

  • which build version of windows 10 on computer? check, click start, type winver, , press enter. example, 14393.1066.
  • are using third-party antivirus program?

in meantime, recommend setting remote procedure call (rpc) service automatic following these steps:

  1. click start.
  2. type services.msc , right-click result.
  3. click run administrator. if prompt appears, click yes.
  4. find remote procedure call (rpc) service list.
  5. right-click , choose properties.
  6. change startup type automatic.
  7. click ok.
  8. restart computer.

let know if apps work after following these steps.



Windows / Windows 10 / Performance & system failures / PC



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