wireless connector problem - Microsoft Community

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am having problem connecting 5g wireless connection.  continues default lower speed 2.4 g.  upgraded win 10 6 months ago don't know if coincidence or cause.

thanks

rd

volunteers willing try resolve issue.

driver and/or router firmware issue.

first power off modem, router (if separate modem), , computer. wait 3+ minutes power on modem - when , running power on router - when , running power on computer. known hard reset.

windows 10 - scroll down "connectivity"
https://support.microsoft.com/en-us/products/wi...

fix network connection issues in windows 10
https://support.microsoft.com/en-us/help/10741/...

router suspect here, have updated firmware possible solution? router can issue if other os's or other computers working fine. , update wifi drivers on computers.

try updating driver :

control panel - network - write down make , model of wifi - double click on - driver's tab - write down version - click update driver (may not ms far behind certifying drivers). right click on wifi device , uninstall - reboot - refresh driver stack.

check system/motherboard maker's site , of actual device maker (such intel, realtek, broadcom, or atheros) newer drivers.

manually @ manufacturer's sites drivers - , device maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...

download - save - go put - right click - run admin.

can download several @ once reboot after install each one.

after looking @ system maker's can check device maker's newer versions. (the ones system maker become fallbacks).

windows 10 - & support
http://windows.microsoft.com/en-us/windows-10/s...

windows - 10 - search support
https://www.microsoft.com/en-us/newsearch/resul...

please let know results , if need further assistance.


Windows / Windows 10 / Network & internet



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