Windows 10 - Can't add user account or sign in with Microsoft - Microsoft Community

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i running windows 10. account on laptop local account, , change microsoft account. when click on "sign in microsoft account" nothing happens. have tried in 2 locations - first in accounts - family , other people , in accounts - info. unable create new account on laptop because when click "add else pc" nothing happens. 

***post moved moderator appropriate forum category.***

hello bryant,

signing in microsoft account let enjoy impressive features of windows 10. 1 of let download , install applications windows store. better assist switching local account login using microsoft account, verify if have existing microsoft account. if haven't set 1 yet, kindly refer article , click on link on how create free account: sign in microsoft account.

once have created microsoft account, have make sure you're computer connected internet while signing on it. reference, may check article more troubleshooting steps: sign in microsoft account.

let know if need further assistance.


Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC



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