Unable to Login into the System , Enter Pin does not appear - Microsoft Community

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hi,

i have been using windows 7 on alienware laptop. year upgraded system windows 10 when rolled out , provided option , eligiable free upgrade. 

everything ok until last week, when laptop started taking considerable time in loading windows screen. time taken long since have ssd installed main disk.

a day after put system in sleep (in night) , turned on next day system load faster. once reach home screen, when hit enter (usually system display enter pin) not see pin box. screen has light black shade , no enter pin text or box. unable sign laptop.

i tried enter through safe mode (i had improper shut down bring troubleshooting screen since shift didnt work me). once in safe mode network on ., tried run upgrade tool, media creator tool failed. not sure if due safe mode.

how bring login box me enter credentials , log account ? 



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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