Internet Access on HP EliteBook 2540p - Microsoft Community

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returned trip. updated windows 10 on trip. worked fine. @ home, cannot turn on internet access. talks switch on side or front of computer or on keyboard. icon lower right on laptop shows red x on internet access. help.

***post moved moderator appropriate forum category.***

hi joan,


loss of internet connection may caused outdated driver, poor internet connection or due electronic or physical interference.

assist better, kindly provide more details answering following questions:

  • have made changes on computer prior issue?
  • are experiencing internet issue using other devices?
  • are getting error messages when trying connect internet?

meanwhile, resolve concern, suggest run internet connection troubleshooter following steps below:

  1. on start menu, troubleshooting, , hit enter.
  2. on left pane, click view all.
  3. select , run internet connection troubleshooter.

you can check link assistance on how troubleshoot network connection issues in windows 10.

should need further assistance, feel free us.



Windows / Windows 10 / Network & internet / PC



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