locked out - Microsoft Community

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i've had 2nd computer on 2 years...makes put in password time time before it'll open up. today says password incorrect, though it's been on 2 years. not have usb password reset disc....like it's asking me if want try , reset password.

 any advice?

moved from: windows / windows 10 / desktop, start, & personalization / general

hello melissa,

we'd more information regarding further check , provide more established workaround.

how access desktop, sign in using microsoft account or local account?

, able confirm current build or @ least version of windows 10?

moreover, if haven't completed troubleshooting yet regarding microsoft account issue (that is, if you're using microsoft account), may check support article suggested workarounds:

when can't sign in microsoft account

please note microsoft community public forum. don't include personal information in response.

keep eye out update.

regards.


Windows / Windows 10 / Windows Hello, lock screen & sign-in



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