Controller error - how to determine which disk is impacted, and - Microsoft Community

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i've started seeing following error "atapi" message appear within system event viewer.

the driver detected controller error on \device\ide\ideport5

i suspect may boot drive, i'm seeing :

the io operation @ logical block address 0xe352880 disk 2 (pdo name: \device\ide\idedevicep5t0l0-9) retried.

but above message warning, , doesnt occur @ same frequency "atapi" errors.  how can double check drive impacted - or assumption correct, based upon disk management shows "disk 2" c: drive (boot). actual drive sata ssd.

i tried error check disk's properties -> tools menu, didn't detect - should have ? , whilst running, no further errors recorded within system event log.  

is there anyway can clone boot drive entirely onto drive , switch them around ?

or need backup, reinstall windows 10 , restore backup on fresh installation ?

incidentally, i'm doing backup anyway using "backup , restore (windows 7)" function. 1 thing however, windows defender antivirus maxed out - surely should not contending resources system backup ?

thanks in advance,

hello . i'm greg, microsoft mvp here you. can image present install if drive or file system conditions have not deteriorated affects image quality. imaging apps tell this. use more flexible free app macrium backup image: https://reflect.macrium.com/webtutorial/how_to_create_a_disk_image.asp http://www.howtogeek.com/howto/7363/macrium-reflect-is-a-free-and-easy-to-use-backup-utility/ http://reflect.macrium.com/help/v5/how_to/rescue/rescue_a_system_with_the_windows_pe_environment.htm test drive maker's diagnostics sure of condition: http://www.carrona.org/hddiag.html if none maker, use bootable seatools: http://blog.nowherelan.com/2013/04/04/boot-seatools-off-of-a-usb-drive/ might time 1 great clean install, such 1 i'm linking here compiles best possible install of windows 10 stay way long stick tools , methods given. http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-reinstall-windows-10-upgradefactory-oem/1c426bdf-79b1-4d42-be93-17378d93e587 preserve image , you'll never need another, since windows 10 adaptable enough move different hardware. feel free ask questions , let know how goes. i'll keep working until it's resolved.


Windows / Windows 10 / Devices & drivers / PC



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